This Privacy Policy explains how RKJ s.r.o. (“Company”, “we”, “us”, or “our”) collects, uses, stores, processes, and protects personal information obtained through this Website and related online services. We are committed to handling personal data in a transparent, responsible, and lawful manner in accordance with applicable data protection laws, including relevant European Union and international regulations where applicable.
By accessing or using this Website, you acknowledge that you have read and understood this Privacy Policy and agree to the practices described herein. This Policy applies to all visitors, users, and individuals who interact with the Website or submit service-related inquiries through our platform.
This Website operates as an independent informational and marketing platform designed to provide general information related to HVAC, heating, cooling, ventilation, and indoor air quality services. RKJ s.r.o. does not provide HVAC services directly through this Website.
Our platform helps users submit service inquiries and get connected with independent contractors who may provide the requested services. All service discussions, agreements, pricing, scheduling, and warranties are handled directly between users and the selected contractor.
We may collect personal information voluntarily provided by users when submitting online forms, requesting service connections, contacting us by phone or email, or otherwise interacting with the Website. This information may include:
• Full name
• Phone number
• Email address
• Property address or location details
• Description of service needs
• Preferred contact method
• Additional information provided voluntarily by the user
In addition, certain technical information may be collected automatically when visiting the Website, including IP address, browser type, device information, referring pages, time spent on the Website, and cookie-related data.
Personal information may be used for legitimate business purposes related to operating and improving the Website. This may include:
• Responding to user inquiries
• Facilitating connection with independent contractors
• Improving Website functionality and performance
• Enhancing user experience
• Monitoring usage trends and analytics
• Maintaining system security
• Complying with applicable legal obligations
We process collected data only for lawful purposes and do not use personal information in a manner inconsistent with this Policy.
Personal information may be shared only when necessary to operate the Website or fulfill user requests. This may include sharing data with independent contractors in connection with submitted service inquiries, as well as with hosting providers, analytics services, technical support providers, or legal authorities when required by law.
RKJ s.r.o. does not sell, rent, or trade personal information to third parties for marketing purposes.
We implement reasonable technical and organizational measures designed to protect personal data against unauthorized access, disclosure, alteration, or destruction. While no online system can guarantee absolute security, we take appropriate steps to safeguard information within our control.
Personal data is retained only for as long as necessary to fulfill operational, contractual, and legal obligations. When information is no longer required, it may be securely deleted or anonymized.
Depending on applicable data protection laws, users may have certain rights regarding their personal data, including the right to request access, correction, deletion, or restriction of processing. Users may also have the right to object to certain types of data processing where permitted by law.
Requests related to personal data may be submitted using the contact information provided below.
This Website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that information has been collected from a minor without appropriate consent, we will take reasonable steps to remove such data.
We may update this Privacy Policy from time to time. Any modifications will be posted on this page with an updated revision date where applicable. Continued use of the Website following any changes constitutes acceptance of the revised Policy.
RKJ s.r.o.
Address: 434 Tureň, 903 01, Slovak Republic
Company №: 50 536 885